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About GDPR and privacy policy

Your integrity is important to us, and we handle your personal data with respect in accordance with the General Data Protection Regulation (GDPR) which is applicable within the EU/EEA. Taking great care to protect and respect your privacy, we strive to maintain a high level of security in all Processing of Personal data. All personal data is owned by you as an individual or customer, which means that you have the right to find out how we as a company use the information and for what purpose.

What is personal data?

Personal information is all kinds of information that can be attributed to a living physical person. Examples of personal information can be name, address, and social security number. Silentia AB is fully responsible for the information you provide. Your information is used to communicate with you and to fulfill our obligations. We also document the communication we have with you to give you the best possible service.

The data we collect about you will be saved for the duration of our business relation with the customer. Please note that certain data must be stored for a longer period, even after a business relationship has been terminated, when this is required by national law. Such requirements may for example be included in tax or bookkeeping laws. No information about you will be saved for longer than is necessary or in a manner that is inconsistent with law.

Information is only sent to third parties if it is necessary for us to be able to fulfill our obligations to you as a customer. You are entitled to receive information about which personal data we have recorded about you and how this data is used. You are also entitled to request that we correct or delete information about you.

More information about GDPR here.

About cookies

We use cookies on our website, silentiascreen.com. A cookie is a small text file stored on your computer containing information. It is used to enhance your visit on our site and to get access to different functions.

For your convenience

If you make any settings or choices on silentiascreen.com, information about it can be saved in the cookie. Next time you visit our site, you will not need to redo these settings. Instead, the cookie announces that the visitor has been there earlier and what settings have been made. Therefore, cookies are used for practical reasons to make it easier for you to visit us.

Different types of cookies

We use persistent cookies and session cookies. Session cookies are only stored temporarily and disappear when you close your browser. This type of cookie is used when you visit silentiascreen.com. Persistent cookies are saved as a file on your computer for a longer time and are used when you visit us again. We do not save any personal information via cookies. Information about the visitor cannot be tracked.

Turn off cookies

If you do not want any cookies, you can turn them off in your browser. You can also set the browser to send a request each time the site tries to place a cookie on your computer. Through the browser, previously stored cookies can also be deleted. See the browser’s help pages for more information.

FAQ

Here you will find the answer to frequently asked questions.

How does the Silentia Screen System address infection control and prevention?

Our Silentia Screen System achieves optimal hygiene and infection control with smooth and solid surfaces that are less susceptible to trapping infectious bacteria than privacy curtains. Our privacy screens are made with materials that withstand all disinfectants used in care settings today and can be instantly cleaned in-place and without additional labor. Our screens feature high quality wheels that keep dust and hair out, and that can be easily removed and washed separately.

What are the cleaning requirements for the Silentia Screen System?

Patient privacy screens are one of ten critical risk areas for infection in the closest area to the patient in health care, therefore, equipment must be easy to clean to reduce the risk of infection. The Silentia Screen System makes it easy to meet hygiene requirements thanks to recessed hinges, wipe-clean surfaces, and wheels that can be removed and washed separately. In fact, an ATP test before and after wiping down a screen shows that a microfiber cloth moistened with a little water is enough to remove organic material. Each care provider must decide which disinfection methods are best suited for them.

How does the Silentia Screen System fit into daily routines and tasks?

We have designed the Silentia Screen System to be flexible to allow staff to work without intruding on their workspace, equipment, and tasks. Our screens take up as little space as possible without obstructing ceiling hoists and other equipment and can be mounted on a wall, wall rail, or on a floor pole. We also offer mobile screens and bed-end screens for increased flexibility and mobility. Silentia’s EasyCare functions makes our screens ergonomic, lightweight, quick to use, and easy to handle. EasyReturn™ reduces contact with a screen by providing a single touchpoint and memory hinges for easy folding with just one hand. EasyClean™ describes how our screens are durable and able to withstand all types of disinfectants.

How does the Silentia Screen System provide adequate accessibility during an emergency?

In the event of an emergency, staff may require more space around the patient for personnel and equipment. The Silentia Screen System is designed to fold quickly and easily with one hand. The single touchpoint handle makes them easy to push closed or pull open, so they are practical in everyday use and easy to fold in an emergency. The patented folding system—EasyReturn™—ensures that screens fold back into place easily and correctly, regardless of size or length.

How does the Silentia Screen System contribute to the overall interior look and feel?

The furniture, lighting, colors, and equipment in hospitals should be chosen to enhance the atmosphere to improve working conditions for staff and healing for patients. The Silentia Screen System combines practicality with good design. We offer various colors and artistic panels that enhance both the mood and healing influences of a room, including Daylight screens, which let the daylight through the top of the panels while still providing privacy.

How does the Silentia Screen System help patients relax and feel at ease?

In the hospital setting, patients are often in uncomfortable and vulnerable positions, therefore, a privacy solution must help protect patients by minimizing unwanted intrusion. The Silentia Screen System is available in a range of heights, lengths, and mounting combinations to provide the best possible privacy. The various color and image panel options contribute to the overall harmony, making patients feel more relaxed regardless of their age.

How do I avoid making an expensive purchase decision that cannot be changed?

The Silentia Screen System helps mitigate the risk of changing circumstances and future uncertainties by offering adaptability and mobility. Our screens can be moved or reconfigured if more space is required for additional equipment around the beds or if a department is relocated. Our EasyClick™ technology offers versatility so that our screens can be moved or extended. In addition, our screens have a long product life, so a Silentia solution is an investment that is flexible, future-proof, and financially sound.

Can I see how the Silentia Screen System works before making a purchase decision?

We offer demonstrations of our products so that you and your staff can see the various options available and how they might be applied to your department’s needs. In most cases, Silentia can provide an in-person demonstration with full-size screens and hands-on guidance on installation, implementation, and usage. We also offer virtual demonstrations using our EasyScreenDesign tool, an online 3D modeling program that allows you to preview privacy screen options.

What is EasyScreenDesign and how does it work?

EasyScreenDesign is our online product demonstration tool that puts our full line of privacy screens, panel designs and mounting options at your fingertips. This groundbreaking 3D modeling tool gives you the ability to preview any product in our inventory in a mockup of a hospital room to compare and combine our many available options. You can save and share your favorite designs with your team.

What is it like to work with Silentia?

At Silentia, our guiding principle in customer service is “we are with you all the way,” which means that we are your partner from start to finish. We serve our customers well beyond simply selling a product, we are a wealth of privacy and infection control knowledge for our customers. We work hard to understand how your department operates, what solutions will add value, and how to implement our privacy screens in a way that works with your existing routines and procedures. We desire to be an ongoing go-to resource for your privacy and infection control needs, which is why you will have a dedicated local or regional Silentia representative.

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Can’t find a Silentia representative?

Contact Silentia headquarters in Sweden for more information.

Silentia AB

Box 108
SE-311 22 Falkenberg, Sweden

Tel: +46 346 485 80
info@silentia.se